Customer Survey

Excellent. Bill, Matthew, Chris, Dustin & all were professional, polite, fast, knowlegeable, & friendly. They were NOT at all condescending to women as some can be. Fair price for excellent work. Gave ride to & from due to outrageouos taxi costs, unreliable & weird Ubers, friends busy during working hours & etc.

L. Nance "Nurse Nance", 08/24/2021
I have been doing business with Packard for several years now and they are the best around!! It's an awesome feeling to be female and know you have a mechanic that is competent, trustworthy, dependable and best of all reasonable!! I have absolutely no hesitation in recommending these guys to anyone who needs car repair or maintenance. They also provide full service gas and that is certainly thing of the past!! Definitely 5++ star service in my book!! Thanks so much for taking such good care of your customers!!

Jacquelyn Hilyer, 07/17/2020
Bill and the Team were incredible!!! My family and I were heading he Florida on Spring Break and had car trouble at midnight on Thursday. I called Friday at 7:30am, explained my predicament, and Bill took me right in...our van was fixed and we were back on the road before noon. The entire experience exceeded any and all expectations!!! The Team's professionalism and concern for getting my vacation back on track was exemplary! It was the best experience I have ever had with any car trouble...I wish Packard's was in Michigan!!! Fair, honest, and dedicated to service....a great recipe!

Brad C.
Awesome service! These guys are honest, straight forward and very competitively priced. I have used them for many years and will continue doing so as maintenance and repairs are needed.

Cristal Terry - Antioch
We stayed overnight in a Nashville hotel and found a flat tire on our car when we went to leave. We found our way to Packards and Chris quickly found a huge nail in the tire and fixed it quickly so that we could get back on the road to a wedding in Huntsville. Everyone was so kind and helpful. Definitely recommend this place! Of note, all of the other tire service centers we called said they were busy and the earliest they could get us in would be 3-4 hrs later. Packards said get here and we can fix it! Thank you!

Kathleen L.
My automobile got serviced here, this past week. I got a ton of stuff done, including spark plugs, hoses, brake pads, fuel filter, air filter, etc... etc... I chose them because I wanted a relationship with my mechanic. I want to be able to call and know I can get in, quickly and have the work done efficiently. Pleased with the work, prices were competitive to other service stations. No discounts, no overcharging. Service was efficient.

Anonymous

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

615-883-0606 | 2417 Lebanon Pike Nashville, TN 37214

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